Do you have questions ? See FAQs Below

What is crowd funding?

Crowd funding is a new way of funding a project or venture by raising money from a large number of people who each contribute a relatively small amount, typically via the internet.

What is the difference between campaigns and projects?

A project is a clearly defined endeavor of an NPO or a private individual supported by an NPO (only possible with I care for you), which has been approved by one of our partners for crowdfunding. Projects are reviewed to assess their goals, strategy and reliability. With a campaign, individuals or groups can support a project. In doing so, you define your own donation target in order to support the overall project. The message can be ideally disseminated with the launch of a social media campaign.

What is the difference between fixed and open projects?

When financing a fixed project, the money collected will only be transferred to the NPO if the project has reached the defined funding target within the set deadline. Therefore, your credit card will only be charged for financing a fixed project if the project has been successfully funded. Funding an open project allows the NPO to access the collected donation money, regardless of the project's funding target. If an open project is funded, your card will be charged once the funding period has expired.

Can I suggest my own project?

Yes you can. Submit your suggestion here and we will forward it to our partner for review. You will receive feedback on your project proposal shortly.

What happens to my customer data?

Copalana protects your personal information. We neither share nor sell your information to third parties, including your employer. If you start or support a project with one of our partners, they will get access to your information.

It is important to us that you feel safe on our platform.

Please read our privacy policy for more details.

Tax certificate

You can print a tax receipt for your contributions to a project from your dashboard.

The tax regulations vary depending on country, state / canton and region. You must therefore ask your local tax authority if this receipt is accepted.

You may need to send the tax receipt to the NPO so they can use their logo to print an official document that you can use for prints.

From which areas are projects possible?

Copalana.org is guided by the Sustainable Development Goals (SDGs) of the UN's 2030 Agenda, with a specific focus on environmental and animal welfare, education, disability, humanitarian aid, community development. Are you unsure if your project fits into one of these areas? Just propose your project here.

Is all my money really going to the project?

Yes! 100% of your money goes to the project you support - we do not charge any fees at all. This is possible because of the collaboration with our Corporate partners who support our platform.

Do I have to pay credit card fees?

No, you do not have to pay any credit card fees. Normally you will be charged a 2-5% charge for each transaction. Because of our collaboration with our partners and Six Financials, neither you nor the NPO need to cover these fees.

How do I know what actually causes my financing?

When a project reaches its funding target in the given time, you will receive notification that the selected project has been successfully funded. The NPO will inform you about the project progress via your personal dashboard. You can also find success stories on Facebook and Instagram - just subscribe to @copalana, as well as our partner @icfyCH icareforyou_schweiz _copalana.

How can I start a campaign?

Choose a topic and project that is important to you and start a campaign with your personal funding goal. Here you can start your campaign.

How do I start a successful campaign?

We've developed tips and tricks to help you get started. They explain how to get organized for the start and how to work successfully with their supporters.

How do I pay on copalana.org?

You can secure your support easily and securely with the credit card or via Twint.

How does I care for you work?

Here

Do you have ideas to help Improve Copalana ?

Tell us about your ideas, campaigns or non-profit organizations you are passionate about. Report a bug; suggest a cool feature.

Talk To Us